IT Specialist - Networking & Cybersecurity
The IT Specialist will be responsible for maintaining and securing the company’s IT infrastructure, supporting network systems, and managing data processes critical to Milkco’s manufacturing operations. This role requires strong technical expertise in networking, cybersecurity, and database management (specifically Microsoft Access). Programming or scripting knowledge is highly desirable as well.
Milkco, Inc. is a Fluid Milk Plant. We process, bottle, and ship fluid milk, juice, tea, and eggnog. Established in 1982 with 50 employees, the plant has grown to 250+. Our employees enjoy steady, stable work without the risk of layoffs.
Responsibilities:
Network Administration & Support:
- Manage and maintain LAN/WAN infrastructure, routers, switches, firewalls, and wireless systems.
- Monitor network performance and ensure high availability and reliability across production and office environments.
- Work with third-party vendors and ISPs to ensure network uptime and efficiency.
Cybersecurity:
- Implement and maintain cybersecurity policies and best practices to protect company data and systems.
- Manage user access, permissions, and authentication protocols.
- Monitor and respond to security alerts, perform risk assessments, and ensure compliance with industry and company standards.
- Database Management (Microsoft Access):
- Design, maintain, and optimize Microsoft Access databases used for production and warehouse operations.
- Integrate Access databases with other data systems (e.g., ERP, inventory, or SCADA systems).
- Develop custom queries, forms, and reports to support operational decision-making.
General IT Support:
- Provide desktop and user support for Windows-based systems and Microsoft 365 applications.
- Maintain IT hardware inventory, including servers, printers, and mobile devices.
- Assist with IT-related components of manufacturing equipment and process control systems.
Qualifications:
Education & Experience:
- Associate or Bachelor’s degree in Information Technology, Computer Science, or experience in lieu of education will be considered as well.
- 3+ years of experience in IT support, networking, or systems administration (manufacturing experience preferred).
Skills:
- Strong knowledge of TCP/IP networking, VPNs, DNS, DHCP, and firewalls.
- Experience with cybersecurity tools (endpoint protection, SIEM, backup/recovery solutions).
- Proficiency in Microsoft Access, including table design, queries, forms, and reports.
- Familiarity with Microsoft 365 administration and Windows Server environments.
- Experience with industrial networks (EtherNet/IP, Modbus, or similar) is advantageous.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and documentation abilities.
- Ability to work independently and collaboratively with production, maintenance, and management teams.
- Strong attention to detail and a commitment to data integrity and security.
- The responsibilities and qualifications are intended to describe the general nature and level of work performed by employee. Other duties may be assigned as required.
Job Type: Full-time
Benefits:
- Profit Sharing
- PTO (starts earning from Day 1)
- 401(k) with company match after 90 days
- Medical, Dental, and Vision Insurance Plans
- Short Term Disability
- Life Insurance
Work Location: In person
Nearest Major Market: Asheville