Help Desk Analyst I

A Day in the Life

Are you looking for an opportunity to put your computer skills to work? Do you like helping others solve their technology issues? Is having an opportunity to learn, grow, and advance important to you? You may soon be working in our IT Department. The Help Desk Analyst helps to provide support and resolution of store technology and operation problems through direct interaction with Ingles Stores via phone and email.

Experience

Related experience is a plus along with knowledge of general PC use and intermediate knowledge of Microsoft Word and Excel. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. Soon enough, you'll be helping the next associate learn the ropes. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

Requirements

Ideal candidates will possess excellent phone and email etiquette, professional written and verbal communication skills, the ability to multitask and prioritize, and knowledge of point of sale hardware/software and/or IT support or schooling.

Ingles Culture

Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities. Looking for a way to better yourself while also giving back? Join the Ingles family! Start your new career today!